PacyEdu
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Terms

Terms of Use

Effective date: 25 September 2026

These Terms of Use ("Terms") govern access to and use of the public website located at pacyedu.com and any public pages, forms, materials and features made available through that website (collectively, the "Website"). The Website is operated by PacyNet Technologies Limited ("PacyNet", "we", "us" or "our"). PacyEdu is a product of PacyNet Technologies Limited.

1. Acceptance of these Terms

By accessing, browsing or using the Website, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Website. If you use the Website on behalf of a school, company, organisation or other legal person, you represent that you are authorised to act for that entity in relation to the relevant use.

2. Purpose and Scope of the Website

The Website provides general public information about PacyEdu, its intended use cases, product direction, school engagement, pilot opportunities, resources and related institutional matters. It also enables visitors to contact PacyNet, register interest or request a conversation.

These Terms govern the public Website only. Access to any authenticated PacyEdu product, dashboard, learner environment, institutional tenant or other restricted system is governed by separate agreements, policies, permissions and conditions applicable to the relevant institution and authorised user.

3. Eligibility and Authority

You may use the Website only where you have legal capacity to do so and where your use is lawful. If you are acting for an institution or other person, you must have the authority required to submit information or make representations on that person's behalf. Nothing on the Website authorises a visitor to disclose personal data, confidential information or records that the visitor is not lawfully entitled to provide.

4. Informational Nature of Website Content

Website content is provided for general informational and business-development purposes. Product descriptions, illustrations, mock-ups, feature explanations, availability statements, rollout descriptions and similar materials may describe current, developmental, proposed or context-dependent capabilities.

Unless expressly incorporated into a written agreement executed by an authorised representative of PacyNet, Website content does not constitute a binding offer, quotation, warranty, service-level commitment, procurement undertaking, representation that a particular feature will be available at a particular time, or amendment to any existing agreement.

5. Enquiries, Waiting Lists and Pilot Requests

Submission of a contact form, waiting-list registration, pilot request or other enquiry does not create a customer relationship, partnership, agency, employment relationship, exclusivity arrangement or binding obligation on either party. PacyNet may assess, accept, decline or request further information concerning an enquiry or proposed engagement.

You are responsible for ensuring that information submitted through the Website is accurate to the best of your knowledge and that you are authorised to provide it. You should not submit passwords, learner records, medical information, banking credentials or other sensitive information through public Website forms.

6. Acceptable Use

You must not use, or attempt to use, the Website to:

  • engage in conduct that is unlawful, fraudulent, deceptive or abusive;
  • gain or attempt to gain unauthorised access to any system, account, data or network;
  • probe, scan, test or circumvent security, authentication, rate-limiting or access controls without written authorisation;
  • introduce malware, malicious code, destructive content or other harmful material;
  • interfere with, overload, disrupt or impair the Website or infrastructure supporting it;
  • submit false, misleading, defamatory, infringing or unlawful content;
  • impersonate another person or falsely represent your authority or affiliation;
  • use automated means to harvest personal data, abuse forms or generate unreasonable traffic; or
  • use Website content in a manner that infringes intellectual property, privacy, confidentiality or other legal rights.

We may apply reasonable technical measures to protect the Website and may restrict or block access where we reasonably consider it necessary for security, integrity, compliance or abuse prevention.

7. Intellectual Property Rights

Except where expressly stated otherwise, the Website and its content, including the PacyEdu and PacyNet names, logos, brand elements, text, graphics, illustrations, interfaces, layouts, software, code, documentation and other materials, are owned by or licensed to PacyNet and are protected by applicable intellectual property law.

Subject to these Terms, PacyNet grants you a limited, non-exclusive, revocable, non-transferable right to access and use the public Website for lawful informational, evaluation and communication purposes. No ownership right is transferred to you.

You may not reproduce, modify, distribute, sell, license, reverse engineer, create derivative works from, remove proprietary notices from, or commercially exploit protected Website materials except to the extent expressly permitted by law or by prior written authorisation from PacyNet.

8. Information and Materials You Submit

You retain ownership of information and materials that you lawfully submit through a Website form. You grant PacyNet a limited right to receive, store, process, reproduce and use that material to the extent reasonably necessary to respond to your request, manage the relevant relationship, protect the Website, comply with law and exercise or defend legal rights.

You represent that you have the rights and authority necessary to provide submitted material and that its submission and our permitted use of it will not unlawfully infringe the rights of another person.

9. Privacy and Data Protection

Personal data submitted through or generated by use of the Website is handled in accordance with our Privacy Notice and applicable law. The Privacy Notice forms part of the legal information governing the public Website but does not replace separate privacy arrangements applicable to the authenticated PacyEdu platform or participating institutions.

10. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites, services or infrastructure. Such third parties are independent of PacyNet unless expressly stated otherwise. A link does not constitute an endorsement, warranty or assumption of responsibility for a third party's content, security, availability, terms or privacy practices.

11. Website Availability and Changes

We may modify, improve, suspend, withdraw or discontinue any public Website page, feature, resource or content at any time. We do not undertake that the Website will be continuously available, error-free or compatible with every device, browser, network or configuration. Planned or unplanned maintenance, connectivity failures, third-party outages, security events or circumstances beyond our reasonable control may affect availability.

12. No Professional Advice

Content on the Website is not legal, financial, medical, regulatory, educational-policy or other professional advice. Institutions and users remain responsible for obtaining appropriate professional advice and for making their own legal, operational, procurement and policy decisions.

13. Disclaimers

To the fullest extent permitted by applicable law, the Website is provided on an "as is" and "as available" basis. PacyNet does not make any warranty, express or implied, that the public Website will be uninterrupted, completely secure, error-free, free from harmful components, or suitable for every particular purpose.

We take reasonable care in preparing public Website content, but we do not warrant that every statement will at all times be complete, current or free from error. Nothing in these Terms excludes or limits any warranty, right or remedy that cannot lawfully be excluded or limited.

14. Limitation of Liability

To the fullest extent permitted by applicable law, PacyNet will not be liable for indirect, incidental, special or consequential loss arising solely from use of, inability to use, or reliance on the public Website, including loss of opportunity, anticipated savings, goodwill or business interruption, where such loss was not reasonably attributable to a breach of an obligation that cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, wilful misconduct, or any other liability that applicable law does not permit to be excluded or limited.

15. Responsibility for Misuse

You are responsible for losses, claims, liabilities or costs caused by your unlawful use of the Website, your material breach of these Terms, or your infringement of another person's rights, to the extent such responsibility is recognised by applicable law. This provision does not create liability where none would otherwise exist under applicable law.

16. Electronic Communications

When you communicate with us electronically, you consent to receiving responses and notices relating to that communication by electronic means, subject to applicable law. Electronic communications do not by themselves create a binding contract unless the applicable communication satisfies the legal and contractual requirements for doing so.

17. Amendments to these Terms

We may amend these Terms to reflect changes in law, the Website, our business practices or the services described on the Website. Revised Terms will be published on this page with an updated effective date. Continued use of the Website after revised Terms become effective constitutes acceptance to the extent permitted by law. Material changes may be communicated by additional means where legally required.

18. Suspension and Enforcement

We may investigate suspected misuse and may restrict or terminate access to the public Website where reasonably necessary to protect users, systems, data, legal rights or the integrity of the service. We may preserve and disclose relevant information where required or permitted by applicable law.

19. Severability and Waiver

If any provision of these Terms is held to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law. A failure or delay by PacyNet in enforcing a provision does not constitute a waiver of that provision or any other right.

20. Entire Agreement for Public Website Use

These Terms, together with the Privacy Notice and any additional terms expressly presented for a particular public Website feature, constitute the agreement governing use of the public Website. They do not supersede a separately executed contract between PacyNet and an institution or other party in relation to the authenticated PacyEdu platform, a pilot, procurement, implementation or other commercial engagement.

21. Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with use of the public Website are governed by the laws of the Republic of Zambia, without prejudice to any mandatory rights that applicable law grants to a user in another jurisdiction. Subject to any mandatory rule to the contrary, disputes concerning these Terms or the public Website shall be subject to the jurisdiction of the courts of competent jurisdiction in Zambia.

22. Contact

Questions concerning these Terms or the public Website may be directed to PacyNet Technologies Limited at info@pacynet.com.